Estate Agent Jobs
Estate Agency is a rewarding and exciting career. This page aims to outline some of the roles available within the profession, their function and routes to entry.
Sales / Lettings Negotiator
This is where most people begin their estate agency careers. Negotiators are the ‘on the ground’ staff who keep their branch ticking over. The bread and butter of their job is taking enquiries, prospecting (contacting potential buyers/applicants to generate interest), accompanied viewings, negotiating sales and chasing sales to completion. Some firms look for candidates with estate agency experience but this is often an entry level position suitable for those with more general experience in customer service and it is sometimes to find a trainee negotiator position straight out of school or college. This is one of the most popular estate agent jobs and is an integral role in an estate agency.
There are numerous job titles used to describe this position but the branch manager is effectively the person responsible for an estate agency branch/office and the sales and profitability of that office. Unlike other estate agent jobs, their position is more of a management role and they are responsible for training, managing and setting targets for the staff within their branch. They are therefore ultimately responsible for the profitability of their office. This is a more senior position and entrants to this role will most likely have several years experience as a negotiator.
This is a slightly more specialised position and involves going out on market appraisals to value properties and win instructions for your agency. This job requires a good understanding of property values and good sales ability as you are representing your agency to your potential clients. Whilst this is a position where estate agency experience is highly advantageous, trainee positions for new entrants do come up.
Letting agencies will often manage properties on behalf of their landlord clients. They will therefore employ a property management team to look after the overall management of their clients properties and address any problems experienced by the tenants. Previous experience is beneficial for entering this type of role but not always necessary.
There are other estate agent jobs, such as administrative positions, financial and many agencies have PAs to support the managers and directors.
To find out about estate agent salaries, visit this page.
Estate agents need to have a diverse set of skills, because they are often involved in every stage of the selling/rental process. Experience is one of the most important tools that an estate agent can utilise, because of all the different factors that can influence a decision.
Following experience, the next most important skill is to be able to communicate effectively with clients. Moving house/premises is generally a very daunting experience and estate agents need to be able to put the customer at ease. This will inevitably make the whole process much smoother.
Additionally, they must be equipped with a broad range of marketing skills, both digital and offline, to maximise the value of the client’s property. Marketing is important to ensure that the audience is as wide as possible and techniques include, advertising on websites such as Zoopla/Rightmove, newspaper advertising and sales boards.
Following this, estate agents must be able to quickly put their sales head on to negotiate the best deal, which will benefit the client, but also the estate agency. Sales experience is often necessary when applying for an estate agent job, but quite often training is given.
Once an offer on the property has been agreed, the estate agent must then be able to switch on their administration skills, to process the exchange of contracts/rental agreement and for chasing paperwork during the conveyancing process.